Términos del servicio

Welcome to Move Well.

The terms “we,” “us,” and “our” refer to Move Well, the online store accessible through movewell.store.

Move Well operates this online store and website, including all information, content, tools, products, and services available through it (the “Services”).

Our store operates using Shopify technology, allowing us to provide our e-commerce services.

By accessing or using our website and making purchases, you agree to these Terms of Service, as well as any other policies published on our website.

If you do not agree with these terms, you must not use our services.

1. ACCESS AND USE OF THE WEBSITE

To use our services, you must:

• Be at least 18 years old or have reached the legal age of majority in your country.
• Provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of any account created on our website and for all activities conducted through your account.

Move Well reserves the right to suspend or terminate accounts in cases of misuse.

2. NATURE OF THE BUSINESS

Move Well operates exclusively as an online e-commerce business.

Therefore:

• It does not have a physical store open to the public.
• All sales are conducted exclusively through the website.
• Customer support is provided through digital channels.

3. PRODUCTS

We make every effort to display our products as accurately as possible.

However:

• Colors may vary depending on the user's device screen.
• Product images are for illustrative purposes only.

We reserve the right to:

• Modify product descriptions.
• Update prices.
• Discontinue products without prior notice.

4. ORDERS

By placing an order on our website, you are making an offer to purchase.

An order will only be considered accepted when:

• Payment has been successfully processed.
• You receive an order confirmation email.

We reserve the right to cancel orders in cases of:

• Pricing errors.
• Suspected fraud.
• Product availability issues.

5. PRICES AND PAYMENTS

All prices displayed on the website are subject to change without prior notice.

Unless otherwise stated, prices may not include:

• Shipping costs.
• Applicable taxes.
• Import duties or customs charges.

Final prices will be displayed during the checkout process.

6. SHIPPING AND DELIVERY

The delivery times provided are estimates only.

We are not responsible for delays caused by:

• Shipping carriers.
• Customs procedures.
• Events beyond our reasonable control.

Once the order has been handed over to the carrier, the risk of loss transfers to the customer.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Returns and Refund Policy, available at:

[LINK TO RETURN POLICY]

In accordance with European consumer protection legislation, customers may exercise their right of withdrawal within 14 days of receiving the product.

8. INTELLECTUAL PROPERTY

All website content, including:

• Text
• Images
• Logos
• Graphics
• Website design

is the property of Move Well or its licensors and is protected by intellectual property laws.

No content may be reproduced, copied, or used without prior authorization.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

• Their content.
• Their policies.
• Their practices.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Move Well shall not be liable for:

• Indirect damages.
• Economic losses.
• Data loss.
• Service interruptions.

arising from the use of the website or products purchased through it.

11. RELATIONSHIP WITH SHOPIFY

Move Well uses Shopify to operate its online store.

However:

• All purchases are made directly with Move Well.
• Shopify is not responsible for transactions between customers and Move Well.

12. MODIFICATIONS TO THESE TERMS

We reserve the right to update these Terms of Service at any time.

Any modifications will become effective immediately upon publication on the website.

13. GOVERNING LAW

These Terms of Service are governed by the applicable laws of the European Union and Spain regarding e-commerce and consumer protection.

14. CONTACT INFORMATION

For any questions regarding these Terms of Service, you may contact us at:

Email:
contact@movewell.store

Move Well is an online store without a physical retail location open to the public.